Privacy Policy

Privacy Policy

Charles Eyewear Official Website

I. Preface

Shandong Charleston Optometry Technology Co., Ltd. (the "Company") respects and protects the personal information and privacy rights of users who visit this website. This Privacy Policy explains how we collect, use, store, and protect your personal information when you browse our official website or submit forms to inquire about franchise opportunities.

By accessing and using the Charleston Eyewear official website, you acknowledge that you have read and agree to all terms of this Privacy Policy. If you do not agree with the policy, please stop using this website.

2. What Information We Collect

1 Information you voluntarily submitted:When you submit an inquiry form or leave a message on our website, we collect the name, phone number, location, and message content you provide to facilitate franchise consultation and communication.

2: System automatically retrieves information:The website automatically collects anonymous access logs—including device type, browser type, access time, and visited pages—to analyze traffic patterns and improve user experience. This data cannot be used to identify specific individuals.

3、We do not proactively collect sensitive personal information such as ID numbers or bank card details. Please refrain from submitting sensitive privacy data in the message form.

III. Purpose of Information Use

1 Receives your eyewear franchise inquiry, assigns staff to contact you, and answers any questions regarding the franchise.

2 Analyze website traffic data to optimize features and content, enhancing the user browsing experience.

3: To handle your inquiries, feedback, and after-sales communication.

We will not sell or rent your personal mobile number or inquiry information to unrelated third parties. Such data is disclosed only when required by law or upon lawful request from judicial authorities.

4. Information Storage and Security Protection

1、Submitted consultation data is stored only on compliant servers and protected by technical measures to prevent data leakage, tampering, or loss.

2、Personal Data Retention Period: We retain your information only for as long as necessary to complete the consultation. Afterward, we anonymize your data.

V. Your Rights

1: Query:Contact us to retrieve your personal inquiry submitted on the website.

2, Delete:If you wish to delete your message and contact information, please contact our customer service for removal.

3: Revoke authorization:You may decline to provide personal contact information, but you will not be able to receive follow-up services for franchise inquiries.

6. Minor Protection

This website is for startup investors. If you are a minor, please use our services only with parental consent and supervision. Do not voluntarily submit personal contact information.

VII. Policy Updates

We may update this Privacy Policy to reflect changes in our business or regulations. Updates will be posted on this page and become effective upon publication.

8. Contact Us

  • Subject:Shandong Charleston Vision Technology Co., Ltd.
  • Company Address:Room 302, 3rd Floor, West Unit, Eye and Vision Optometry Building, Building 8, Industry-Academia-Research Base, No. 2 North Section of Qilihe Road, Licheng District, Jinan City, Shandong Province
  • National Service Hotline:400-109-8677
Product Authenticity Verification